“Like so we had fluffer bot, which was really an incredibly difficult machine to make work. Machines are not good at picking up pieces of fluff, okay. Human hands are way better at doing that. And so we had a super complicated machine using a vision system to try to put a piece of fluff on the battery pack. That same — and one of the questions asked was, “Do we actually need that?” So we tested a car with and without and found that there was no change in the noise volume in the cabin, so we actually had a part that was unnecessary that was — of course, the line kept breaking down because fluffer bot would frequently just fail to pick up the fluff or put it in like a random location. So that was one of the silliest things I found.”
So, they had this crazy complicated fluff machine. And a bunch of really smart people spent days trying to make it work. But no one, at least initially, questioned whether the machine was needed at all.
When the question was finally raised, the engineers challenged their assumptions, tested the theory. And they concluded the whole step of the process was unnecessary.
They scrapped the step, and the machine. Avoided getting stuck in the sunk cost fallacy. And moved on without regret.
Optimizing steps in your routine matters less than removing unecessary steps. Don’t waste your time over-optimizing activities you can stop doing altogether.
A leader’s perspective on getting more things done in 2018.
Hi, I’m Torrey. I’m a leader of engineers, and a father of twins (nearly 2 years old now). I want to share my productivity philosophy that allows me to scale myself and juggle a half-dozen projects. I believe in continuous, life-long learning and constant experimentation. Many of the ideas below are born out of trial and error.
Defeat procrastination by taking imperfect action\
What you don’t do is even more important that what you do do
Deploy Drucker’s 4 D’s: Do, Drop, Delegate, Defer
Schedule everything — including time to do nothing
Stay proactive by journaling
Defeat procrastination by taking imperfect action\
Whenever you need to accomplish something important, but not urgent, it’s easily to fall into the procrastination trap. It seems like the longer you wait, the harder it is to get started. The simplest thing you can do to break that cycle is to take some small, imperfect action.
Examples: tell a friend what you need to do. Schedule a block of time on your calendar to work on the task. Send an email to yourself summarizing your half-baked thoughts. Write a few sentences in your journal.
Creating a tiny bit of momentum makes it easier to keep the ball rolling, and even accelerate.
What you don’t do is even more important than what you do do.
The world of now is one of endless entertainment and opportunity. If you are not deliberate and you do not filter out things that are low value to you, you will be overwhelmed and pulled in too many directions.
The ‘when’ is also crucial. If you are not thinking about how you spend your time today, question your sense of urgency. If you take on tasks with the wrong urgency, you are spending time ineffectively. Time you give to something due next month is time you could give to something due this afternoon.
Not every request you receive is ASAP. The world’s top high performance coach, Brendon Burchard, shares a strategy for solving this problem. He responds to every request with a very harsh and direct question: what is the absolute, drop-dead, world-will-explode, deadline for this request?
Deploy Drucker’s 4 D’s: Drop, Delegate, Defer, Do
Management guru Peter Drucker created this framework for request management, called the 4D’s. I use this almost every day.
If you’re not going to do something or you don’t care about it, you Drop it. The request takes no more of your attention and fades from mind. In your email app this is the “Archive” button, “Delete” button, or “Junk” button.
If you want someone else to do something, you Delegate it. You ask someone to help, stop thinking about it for now, and you follow up on the results later. In your email app this is the “forward”/“reply-all” and “schedule” buttons.
If you are unable to take action now, and want to come back to a task later, you Defer it. You let it leave your attention so you can stay focused on more urgent tasks. In your email app this is the “schedule” button.
Lastly, just Do it.
Schedule everything — including time to do nothing
The calendar in your smartphone is an amazing tool. Put everything on your calendar, as to outsource your brain’s memory. All your appointments, daily activities like going to the gym, commuting, spending time with family, hanging out with friends, whatever. This works wonders because of three things. 1. You don’t have to rely on your fallible memory to remember to do something. 2. You will be automatically reminded when it’s time to switch activities. 3. Other people usually see that, according to your calendar, you are busy and find another time to meet.
Make space to jump into firefighting mode when needed, but avoid being too opportunistic. Plan work weeks in advance. Ask: What do I want to be working on 3 weeks from now? When you force yourself to think farther out, you may be surprised by how difficult it is. You end up asking another question: what do I want to be doing in 3 weeks? Then, you have created your own agenda rather than someone else creating an agenda for you.
Stay proactive by journaling
As the week wears on, your energy levels dip. It becomes more difficult to stay focused on work that matters. And, it’s easier to slip out of proactivity into reactive mode. The way I solve this problem is by taking time every night to reflect and plan for tomorrow.
My daily journal format evolves constantly. At the moment I focus on these key things.
Luck — what great things happened today that were entirely due to luck? What action did I take in the past to create that luck?
Innovations — what new things, methods, routines did I try today? Did they work?
What didn’t go well — and why?
Plan for tomorrow — how can tomorrow be better than today? What are tomorrow’s goals?
*Thanks for reading! Disagree? Let me know what you think.*
Not that Jesse Itzler has it all figured out. He just seems like he’s figured out more than the rest of us. He’s figured out how to live. The post below is a collection of nuggets I’ve picked up from multiple interviews and Jesse’s breakout book “Living with a SEAL” in which Jesse tells the story of living with high-endurance athlete and all-around badass David Goggins.
The three most memorable nuggets are:
Send hand-written letters.
Take the path with the best story.
Use math to decide how to spend time.
Send hand-written letters
At one point in his life, Jesse Itzler was spending 1 hour per day hand-writing letters of gratitude. Those letters shifted his mindset and led to profitable business relationships.
This is why it works. Writing letters by hand is out of fashion. And, most people don’t bother to express gratitude.
Writing the letter feels good, and receiving the letter feels good. Since almost no one takes the time to hand-write letters, by doing so you immediately stand out from the crowd. Since you took time to compose a sincere message, you express genuine care for the person you write to.
Take the path with the best story
Jesse has lived more than most of us. From launching businesses, to crazy 100 mile endurance runs, to living with monks. He seems to use a story-tellers mental model for deciding how to live.
The mental model is a guide on how to live a more exciting life. When given an opportunity, consider the story as part of the reward. Usually, the worst thing that can happen is nothing. You may miserably fail, but you will have a story to tell. If instead you choose to stay home on the couch, you won’t even have the story. So get moving!
Use math to decide how to spend time
Itzler talks about how, as he turns 50, he re-evaluates how he spends his time, using math. I’m certain a 25 year old who takes this advice to heart will live a vastly different life. He uses math to re-frame decisions in the bigger picture. For example, if you spend 2 hours a day watching TV, that’s 700 hours a year, or 7,000 hours over the next 10 years. What would you rather do with those 7,000 hours?
The other way Jesse uses math is to better appreciate relationships. The average american life span is 78 years. If your parents are already 65, they may only have 13 years of life remaining. If you only visit them twice a year, you have only 26 visits left. Make the most of every single visit.
It’s now been 3 years, 5 months since I started writing online (January 1st, 2015). And it feels like I’m just getting started.
I haven’t kept track of how much time I’ve invested but I’ll estimate around 150 hours, mostly on weekends. A long way to go to reach 10,000 hours of mastery. During that time I’ve authored hundreds of articles, and twice I’ve entirely quit. Brutal!
After three years a small group of fans reads what I write. Very cool :).
When you are the only one pushing yourself forward, it takes a long time to overcome self-doubt. This is what the inner voice says: Who am I to give advice to anyone? What have I accomplished? What will my friends think? Family think? Coworkers think? I’m no good at this, what’s the point? Some people never silence that voice. They live their entire lives with that voice, always putting the brakes on, holding back. Like James Altucher says, you have to choose yourself.
This month was a killer month. I found some dirty tricks to boost traffic, and I learned a lot. I also received some amazing feedback from readers which I took to heart. Shout out to Makrand Patil!
Longer posts get more exposure. They are also better search engine optimized (SEO). One analysis concluded 8 minutes reading time is the optimal length.
Traffic redirect trick. Tesla Motors restructuring was a hot news topic on the LinkedIn social network. I commented on several articles and included a link to my post about the recently leaked Tesla memo. This proved an effective way to attract dozens of visitors.
Posts about popular topics get more attention (duh). Writing about Jeff Bezos, Elon Musk, their companies, or other big names attracts more visitors.
When it comes to writing, if you’re aiming for quick fame and glory, good luck! Remember
I’ve just finished a fun, short book called Sway: The Irresistable Pull of Irrational Behavior by Ori Brafman and Rom Brafman.
An amazing story in the book explains how an airline’s safety champion became victim to loss aversion and commitment. The captain ignored take-off protocols and ultimately killed everyone on his plane. These subtle psychological forces cause risky, irrational behavior.
A NASA research project attempted to solve this problem as to prevent future disasters. NASA arrived at a solution of training pilots and co-pilots. The co-pilots must speak up and voice dissent, while captains must be receptive to dissent.
Dissent is really hard. Psychologists have found consensus is part of human nature. If no one else opposes the group, it’s hard to raise your own conflicting points. A sort of script is defined to help co-pilots initiate the discussion:
First, state the facts. “Captain, we are currently at 10,000 ft elevation and 30% fuel”
Second, state the captain’s first name. “John”
Third, ask a question: “have you thought about declining fuel levels?”
This dialog is designed to snap the captain out of tunnel vision and save lives.
While it is difficult to go against group think and dissent, it is beneficial to do so. Some teams will even designate a devil’s advocate to intentionally challenge an idea or decision. Even if the group is not swayed, this activity helps find weak points. Then, the final result is better because the weak points can be mitigated, rather than glossed over.
How to Apply It
How many times, daily, do you say a phrase like “I disagree”? If it’s ZERO, maybe dig in and question yourself.
When making a big decision in a group setting, designate a devil’s advocate to debate against the popular opinion.
Let’s debunk the myth that working at a large company implies better work life balance. Maybe there is more expectation to work long hours at a startup. Having never joined a startup company, I’m no expert. Employees of large companies face heavy delivery pressure all the same.
As an employee at a large corporation, I have so far failed to find the magical “I’m home” switch for disabling the work brain. Anyone can still decide to keep working into the night. I am still bad at this, despite family matters.
Shortly after my kids popped out a mindset shift occurred for me. At that point I realize my time is more valuable than ever. I choose how time is spent. Saying ‘no’ becomes crucial. The only way to add something new to a full day is to sacrifice something else.
If I am happy at home, I come into the office with tremendous energy,” said Bezos. “And if I am happy at work, I come home with tremendous energy. You never want to be that guy — and we all have a coworker who’s that person — who, as soon as they
come into a meeting, they drain all the energy out of the room … You want to come into the office and give everyone a kick in their step.
How To Apply All of This
Seek a lifestyle that gives you the best energy at both work and at home. And, drop activities or people that drain your energy. Then you can be your genuine, best self at all times.
Tony Hsieh tells the riveting story of his business life and the story of building Zappos in Delivering Happiness.
The book dives into the philosophical, defining the root of happiness. And from there it explains how these things drive Hsieh to make life and business decisions.
Happiness comes from four things:
Being part of something bigger than yourself
Work happiness level correlates to how much control you feel you have over your work. For example, Zappos empowers employees to use their own judgment to best serve customers. There is no call center script. The folks answering the phones are happier because they have control over what they say and how they best serve you.
Work happiness level correlates to how much progress you feel you are making at work. For example, Zappos has developed a system for training employees. Mastering new skills earns badges. Employees who invest more time in learning earn more badges, their progress is measured and visible. They are happier as a result because they feel they are moving forward. Are you going in circles, backwards, or forward? Having clarity, competence, and confidence feels good.
Happiness correlates to the number of relationships and depth of relationships. One of the more controversial questions from the Gallup Q12 asks “do you have a best friend at work?”. Gallup found that answering ‘yes’ to this question correlates to higher performance, engagement, and work satisfaction. Having a best friend at work is surprisingly important for being happy at work.
Being Part of Something Bigger than Yourself
Happiness correlates to being a part of a movement or a mission. If you do something for the sole reason of collecting a paycheck you will be miserable and eventually you will quit. What is your “why”? You are a tiny spec of dust on one tiny blue planet in the grand, wide universe.
Set incremental SMART goals to progress on. Write down your goals. On paper! Amazingly, data shows that people who write down their goals are measurably more successful than people who do not write them down.
Make time to reconnect with friends and family.
Seek to understand why you are here. What is your mission?
Remember how large the universe is compared to you.
Simon Sinek’s recent talks delve into his concept of infinite and finite games, infinite and finite players. I liken the concept to Native American war-chiefs who, before declaring war, debated the consequences on the tribe’s next seven generations. The tribes play an infinite game. They do not play for sport. They do not look for small short term gains.
The finite player plays to beat the other guys. They treat relationships like transactions. They sacrifice future stability for short-term, opportunistic gains. Ready, fire, aim. It’s a short term, opportunistic play, and the cost is paid by future generations.
People with a strong spiritual practice, who believe in a higher power, tend to be infinite players. You have your karma, or your pearly gates. These spiritual concepts change your perspective. You care more about your fellow man, and you care more about creating a better world for your children’s children’s children.
The lesson is:
Play an infinite game, focus on the long term. Don’t get distracted by short-term opportunistic gains.
“The graveyard is the richest place on earth, because it is here that you will find all the hopes and dreams that were never fulfilled, the books that were never written, the songs that were never sung, the inventions that were never shared, the cures that were never discovered, all because someone was too afraid to take that first step, keep with the problem, or determined to carry our their dream.”
Les Brown, motivational speaker
Les Brown is the whole reason I started writing seriously in 2015 and why I write today. I could die at any moment, and every word I publish will be something to remember me by. Or, I could do nothing and take my every thought to the grave. I choose sharing. I chose to get started.
Gary Vee echoes this thought. He says if you spend time in an old folks home, listening to resident’s advice, you will find that end of life has in store for most of us a boat-load of regret.